7lg365 Privacy Policy

1 Who We Are

7lg365 is an online casino and sports betting platform operated at 7lg365.bet, serving registered players across Pakistan and international markets under an international gaming licence. For the purposes of this Privacy Policy, 7lg365 is the data controller responsible for the personal data you provide when registering, depositing, playing, or communicating with us.

Our platform is accessible from Karachi, Lahore, Islamabad, Faisalabad, and all other cities across Pakistan. Regardless of where in Pakistan you are accessing 7lg365 from, this Privacy Policy applies in full to your personal data and the way we handle it.

Our designated Data Protection contact can be reached at [email protected]. All privacy-related queries are handled separately from general player support and are given priority response within 5 business days.

2 Data We Collect

7lg365 collects personal data in several ways — directly from you during registration and account use, automatically through your interaction with the platform, and from third-party verification providers as part of our KYC process. The categories of data we collect are described below.

2.1 Identity & Registration Data

When you create a 7lg365 account, we collect your full legal name (as it appears on your CNIC), date of birth, gender, nationality, and a username of your choice. This information is mandatory — accounts cannot be created without it, as it is required for age verification and legal compliance.

2.2 Contact Data

We collect your email address and Pakistani mobile number at registration. These are used for account verification, transaction notifications, security alerts, and (where you have opted in) promotional communications. Your contact details are never sold or shared with external marketing companies.

2.3 Identity Verification (KYC) Data

Before processing any withdrawal, 7lg365 is required to verify your identity. This involves collecting a copy of your CNIC (front and back), and in some cases a recent bank statement or utility bill for address verification. This data is processed by our licensed KYC partner and is subject to strict access controls within 7lg365.

2.4 Financial Data

We record details of all deposits and withdrawals associated with your account, including the payment method used (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20), transaction amounts in PKR, timestamps, and transaction reference numbers. We do not store full card numbers, mobile banking PINs, or banking passwords — these are handled exclusively by your payment provider.

2.5 Gaming Activity Data

We collect detailed records of your betting and gaming activity on the platform, including games played, stakes placed, results, session durations, and bonus usage. This data is used for account management, fraud detection, responsible gaming monitoring, and regulatory reporting.

2.6 Technical & Device Data

When you access 7lg365, our servers automatically log your IP address, device type, operating system, browser type and version, and session timestamps. This technical data is essential for platform security, fraud prevention, geographic access controls, and performance optimisation.

3 How We Use Your Data

Your personal data is used by 7lg365 for the following specific purposes. We do not use your data for any purpose that is not listed here without first updating this policy and notifying you.

4 Legal Basis for Processing

7lg365 processes your personal data only where there is a valid legal basis to do so. The four bases we rely on are:

• Contract Performance: Processing that is necessary to deliver the services you have signed up for — including account management, game access, and payment processing.
• Legal Obligation: Processing required to comply with our anti-money laundering obligations, age verification requirements, regulatory reporting duties, and the terms of our international gaming licence.
• Legitimate Interest: Processing that serves 7lg365's or our players' legitimate interests — such as fraud detection, platform security, and anonymised analytics — where those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed agreement — currently limited to marketing and promotional communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Cookies & Tracking Technologies

7lg365 uses cookies — small text files placed on your device — and similar tracking technologies to operate the platform effectively. We use only the categories of cookies described below and do not deploy third-party advertising or behavioural tracking cookies.

• Strictly Necessary Cookies: These are essential for the platform to function. They manage your login session, maintain your account authentication state, and enable security features such as CSRF protection. These cannot be disabled without breaking platform functionality.
• Performance & Analytics Cookies: These collect anonymised data about how players navigate the platform — which pages are most visited, where errors occur, and how long sessions typically last. This data is used solely to improve platform performance and user experience. No individual player is identifiable from this data.
• Functional Cookies: These remember your preferences — such as your preferred language, display settings, and notification preferences — so that you do not need to re-configure them on every visit.
• Fraud Prevention Cookies: These assist our security systems in identifying suspicious login attempts, bot activity, and account takeover patterns. They are a necessary part of our player protection infrastructure.

You can manage cookie settings through your browser's privacy controls. Note that disabling strictly necessary cookies will prevent you from logging into your account. For more granular control, you may also contact 7lg365 support to request a review of your data processing profile.

6 Third-Party Sharing

7lg365 shares personal data only with the categories of third parties listed below, and only to the extent necessary for the specific purpose stated. All third-party partners are bound by data processing agreements that require them to handle your data in accordance with applicable data protection standards.

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 infrastructure providers receive the minimum data necessary to process your transactions — typically your account reference, transaction amount, and mobile number or bank account details. Each payment provider operates under its own privacy policy and regulatory framework.
• KYC & Identity Verification Providers: Our licensed identity verification partner receives copies of your CNIC and verification documents solely for the purpose of confirming your identity and age. This partner is prohibited from using your data for any other purpose.
• Game Software Providers: Third-party game studios that power our casino games may receive anonymised session tokens to facilitate gameplay. These providers do not receive your name, contact details, or financial information.
• Regulatory & Law Enforcement Authorities: Where required by our licensing obligations or by a lawful legal process (such as a court order or regulatory investigation), 7lg365 will disclose the requested data to the relevant authority. Where legally permitted, we will notify you of such a disclosure.
• Fraud Prevention Networks: In cases of confirmed fraud or money laundering, we may share data with cross-industry fraud prevention databases to protect the broader gaming ecosystem. Such sharing is subject to strict proportionality controls.

7 International Data Transfers

7lg365 operates under an international gaming licence, and some of our infrastructure, service providers, and regulatory counterparts are located outside Pakistan. As a result, your personal data may be transferred to and processed in countries other than Pakistan.

Where such transfers occur, 7lg365 ensures that adequate safeguards are in place to protect your data to a standard that is at least equivalent to the protections described in this policy. These safeguards include:

• Contractual data processing agreements with all international service providers, incorporating standard data protection clauses.
• Transfers only to jurisdictions with recognised data protection frameworks, or to providers that have implemented equivalent technical and organisational security measures.
• Ongoing due diligence reviews of all international data processing arrangements to ensure continued adequacy of protection.

If you would like specific information about the international transfer arrangements applicable to your data, please contact our data protection team at [email protected].

8 Data Retention

7lg365 retains your personal data only for as long as is necessary for the purpose for which it was collected, or as required by our legal and regulatory obligations. The following retention periods apply:

Upon expiry of the applicable retention period, data is securely and permanently deleted from all 7lg365 systems. Deletion requests submitted before a retention period has expired will be reviewed and actioned to the maximum extent permissible under our legal obligations.

9 Your Rights

As a 7lg365 player, you have the following rights in relation to your personal data. These rights apply regardless of where in Pakistan you are located and can be exercised at any time by contacting our data protection team.

To exercise any of the above rights, please email [email protected] with the subject line "Data Rights Request" and a description of the right you wish to exercise. We will acknowledge your request within 48 hours and respond in full within 30 calendar days. If your request is complex or you have submitted multiple requests simultaneously, we may extend the response period by a further 30 days, in which case we will notify you of the extension and the reason for it.

10 Children & Minors

7lg365 is strictly an adult platform. Access is prohibited for any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age.

Our registration process includes date-of-birth collection and CNIC-based age verification precisely to prevent underage access. If 7lg365 becomes aware that an account has been created by, or personal data has been collected from, a person under the age of 21, the following actions will be taken immediately:

• The account will be permanently closed with immediate effect.
• All deposits will be returned to the payment method used, less any bonus credits received.
• All winnings will be forfeited.
• All personal data associated with the account will be deleted as soon as legally permissible.

11 Security Measures

7lg365 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Key measures include:

• TLS 1.3 Encryption: All data transmitted between your browser or device and our servers is encrypted in transit using Transport Layer Security version 1.3.
• AES-256 Storage Encryption: All personal data stored on 7lg365 servers is encrypted at rest using AES-256, the same standard used by financial institutions and government agencies globally.
• Two-Factor Authentication (2FA): Players can enable 2FA on their accounts for an additional layer of login security. 7lg365 strongly recommends enabling 2FA, particularly for accounts with significant balances.
• Access Controls: Access to personal data within 7lg365 is granted on a strict need-to-know basis. Staff members can only access the specific categories of data required to perform their role. All access is logged and regularly audited.
• Penetration Testing: Our platform undergoes regular independent security assessments, including penetration testing, to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: 7lg365 maintains a documented data breach response procedure. In the event of a breach affecting your personal data, we will notify you within 72 hours of becoming aware of the breach, describing the nature of the data affected and the steps taken to mitigate harm.

While we implement industry-leading security measures, no online system can be guaranteed to be 100% secure. You also play an important role in keeping your data safe — use a strong, unique password for your 7lg365 account, never share your login credentials, and contact support immediately if you suspect any unauthorised access.

12 Marketing Communications

7lg365 sends promotional and marketing communications — including bonus offers, tournament announcements, and deposit match promotions — only to players who have explicitly opted in to receive them. Marketing consent is collected during registration and can be updated at any time.

If you have opted in to marketing communications, you may receive:

• Email notifications about bonus offers, free spin promotions, and seasonal campaigns.
• SMS alerts about time-sensitive promotions or account-specific offers.
• In-platform notifications visible within your account dashboard when you are logged in.

You can opt out of all marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email.
• Updating your communication preferences in your account settings.
• Contacting 7lg365 support at [email protected] with the subject line "Marketing Opt-Out".

Opt-out requests are processed within 5 business days. Note that opting out of marketing does not affect transactional communications — you will still receive account security alerts, withdrawal confirmations, and verification requests.

13 Changes to This Policy

7lg365 reviews this Privacy Policy regularly and updates it when our data practices change, when new legal requirements come into effect, or when improvements to our transparency are identified. The version number and effective date at the top of this page will be updated whenever changes are made.

Where changes are material — meaning they affect your rights or the way we process your data in a significant way — we will notify registered players by email at least 14 days before the changes take effect. Non-material changes, such as clarifications of existing practices or corrections of typographical errors, may take effect immediately upon publication.

We encourage all 7lg365 players to review this policy periodically. Your continued use of the platform after any policy update constitutes your acknowledgement of the updated policy. If you do not agree with any change, you may close your account before the effective date.

14 Contact & Complaints

If you have any questions about this Privacy Policy , how we handle your personal data, or how to exercise your rights, please contact our data protection team using the details below.

All privacy-related communications should be sent to: [email protected] with the subject line "Privacy Enquiry". Our team will acknowledge your message within 48 hours and provide a full response within 5 business days.

If you are not satisfied with our response to your privacy concern, or if you believe we have processed your data unlawfully, you have the right to escalate your complaint to the relevant supervisory authority or to the licensing body under whose jurisdiction 7lg365 operates. Contact details for the applicable authority will be provided upon request.

7lg365 takes all privacy complaints seriously and maintains a documented complaints procedure. Every complaint is logged, investigated by a senior member of our data protection team, and responded to in writing. Where a complaint reveals a genuine breach of this policy, we will take prompt corrective action and notify you of the steps taken.